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Loyalty programs are being retooled to cater to increased demand among leisure travelers. To stand out from the competition, hotel brands are making loyalty even more rewarding by adding new brands and experiences to their portfolios.

As new booking windows and travel patterns reshape the hotel industry, artificial intelligence works most efficiently when it’s assisted by the knowledge of experienced revenue managers. “Controlled automation” is the answer to a successful dynamic pricing strategy that gives independent hotels an advantage in a competitive landscape filled with big brands.

Airlines are leveraging technology that empowers employees to provide better customer experiences, which in turn drives profitability. But they shouldn’t be content only to solve today’s problems ​​— an integrated digital strategy is key to building the foundation for unique opportunities in the not-so-distant future.

When it comes to building and sustaining loyalty for today’s independent hotel brands, every guest touchpoint matters. Delivering consistent service and surfacing personalized offers and experiences requires a geographically expansive loyalty program powered by an agile technology platform.

Airlines of all sizes are looking for smarter and more efficient ways to sell more products and services. A new strategy guide by Sabre explores how moving toward an offer and order retailing model will help them achieve this goal while maximizing revenue, operating with more agility, and improving customer satisfaction.

The travel industry creates a substantial amount of data, and connecting the dots to actually use it for business strategy hasn’t been so simple — until now. The Airline Reporting Corporation’s cloud-based data infrastructure is delivering real-time insights to help airlines, agencies, and destinations make better decisions.

New research from Skift and TripActions dives deep into how companies can reimagine their policies and technologies to make corporate travel, corporate card, and expense management programs more agile and cost-effective as part of a 360-degree, holistic corporate spending strategy.

In this recent webinar, FLYR Labs and Pace Revenue joined Skift to explain how travel companies can put artificial intellegence at the core of their business and technology ecosystems to keep up with customer demand, improve operational efficiencies, and drive more revenue in an increasingly volatile and unpredictable travel business.

175+ insights defining the state of travel today and the trends that will shape the future.

During Skift Global Forum, we surveyed the travel industry’s decision makers to find out what’s on their minds as the world opens back up after the worst of the pandemic, including their thoughts on how the nature of travel is changing and the biggest headwinds for the industry, among other topics.

Industry leaders took to the stage in New York City at Skift Global Forum to share their views on what's next for travel and hospitality. In this report, Skift and Accor teamed up to highlight 10 of the most insightful sessions.

In this article series, Skift and Allianz Partners teamed up to explore how travel providers can put customer protection, flexibility, and personalized choices front and center to meet the evolving wants and needs of today’s travelers.