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Today’s corporate travel managers and business travelers expect frictionless experiences, especially when it comes to managing expenses. By leveraging automated expense management capabilities for their guests, hospitality brands can accelerate digital transformation, deepen customer loyalty, increase operational cost savings, and create seamless customer experiences.

Changes on the corporate travel landscape are creating more complex policies, expenses, and payments. Travelers can benefit from simplified all-in-one solutions that allow them to focus on getting the most out of their trips — in turn driving productivity, trust, and satisfaction.

In this video from Skift’s Aviation Forum, we hear from Sean Donohue, CEO, Dallas Fort Worth (DFW) International Airport, on lessons learned from the pandemic and the many industry-leading innovations happening at the facility.

In this video from Skift Aviation Forum 2022, we hear from Lana Van Marter, manager of renewable aviation for Neste U.S., about how sustainable aviation fuel technology will herald a new era of low carbon aviation.

In this video from Skift Aviation Forum 2022, we hear from Alisha Valentine, director of research and analytics, Discover Puerto Rico, on how the island went from pandemic shutdowns to record-breaking visitation in just two years — and the agency’s plan to keep the momentum going with new routes from the U.S. mainland.

As work and leisure travel blend together, hospitality brands must adapt to this new landscape and evolve to meet shifting demands. Marriott International is leveraging its wide-ranging brand offerings for corporate and meeting customers, using its strength in technology, loyalty, service, and unique benefits to support today’s business travelers.

In this video from Skift Aviation Forum 2022, we hear from Alex Mans, founder and CEO, FLYR Labs, about how airline innovation is advancing using AI and deep learning to overhaul legacy practices, aiming to optimize customer engagement and maximize business performance.

In this video from Skift Aviation Forum 2022, we hear from Massimo Morin, global head of travel, Amazon Web Services, and Jason Birnbaum, chief information officer, United Airlines, about how aviation companies are emphasizing digital solutions to become more agile and pivot their businesses to be more efficient and innovative.

Kate Moran, president and CEO of Ocean Networks Canada, helps provide comprehensive data about the ocean to anyone online. She's part of a thriving natural resources sector in Victoria, British Columbia that allows us to better understand the ocean and harness its power.

A confusing or frustrating travel reservation system can result in abandoned carts and lost sales. In a new handbook, “Travel and Tourism: Gaining Customer Insights Before You Lose the Reservation,” Acoustic reveals how eliminating friction within the reservation system is the key to building customer trust and increasing conversion rates.

Most hospitality brands consider revenue per available room (RevPAR) as their primary success metric, but this measurement is limited to occupancy and rates. To generate greater revenue and increase guest satisfaction, hoteliers need to focus on total revenue, which includes experiences that go beyond the room.

By combining travel, expenses, and payments in one tool and implementing dynamic policies, companies can reap the positive benefits of business travel by managing costs in a challenging economic environment — and supporting happier, more compliant employees.