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Technology solutions powered by artificial intelligence (AI) have become mission-critical for today’s travel companies. In this roundtable discussion, FLYR executives address how AI technologies are evolving and what travel executives need to know to prioritize their investments for 2024.

In this video from the Skift Meetings Forum 2023, we hear from Glenn Stress, VP of global B2B events and programs for Marriott International, and Naomi Claire Crellin, founder and CEO of StoryCraft Labs, about how their six guiding principles for experience design in the meetings and events industry can help planners cut through the clutter to design more inclusive, immersive and playful events.

Digital transformation is reshaping the hospitality landscape, and the stakes have never been higher. As tech-savvy travelers dictate new norms, hotels are under pressure to keep up. Planet’s latest report offers valuable insights into the evolving preferences of today’s travelers, providing a roadmap for hotels navigating this complex landscape.

Regenerative tourism is moving from buzzword to blueprint. As travelers increasingly seek eco-friendly options, the focus is expanding from environmental sustainability to creating a lasting impact on local communities and ecosystems.

In this video from Skift Global Forum 2023, we hear from Jeff Miller, president and CEO, Travel Portland and Curtis Robinhold, executive director, Port of Portland, about driving the $2 billion renovation of Portland International Airport with the principles of local sourcing and sustainability.

In this video from Skift Global Forum 2023, we hear from Audrey Hendley, president, American Express Travel, about connecting with Gen Z and millennial travelers by developing a deep understanding of their experience-driven behaviors and expectations.

In this video from Skift Global Forum 2023, we hear from Mahmoud Abdulhadi, deputy minister of destination enablement at the Ministry of Tourism of Saudi Arabia, who discussed the vision, goals, and progress of Saudi tourism.

In this video from Skift Global Forum 2023, IAG Loyalty Chief Commercial Officer Rob McDonald discussed the expansion of loyalty programs and partnerships designed to boost customer engagement and put better data at companies’ fingertips.

In this video from Skift Global Forum 2023, we hear from Meg Maginnis, head of travel industry advertising, Amazon Ads, and Amy Martin Ziegenfuss, chief marketing officer, Carnival Cruise Line, about leveraging deep consumer insights, out-of-the-box ad formats, and tentpole shopping moments to connect with modern travelers.

In this video from Skift Global Forum 2023, we hear from Clare Ward, worldwide technical leader of travel & hospitality solutions at AWS, and Noha Abdalla, chief marketing officer at Choice Hotels, on the ways companies can put their data to work to create lasting customer relationships.

In this video from Skift Global Forum 2023, we hear from Edward Chandler, global head of B2B travel at Visa, about what defines the connected trip, what brands can do to create fast and seamless payment journeys, and what new technologies will enable the connected trip of the future.

In this video from Skift Global Forum 2023, we hear from Eric Phillips, senior vice president and chief digital officer of Delta Air Lines, and Ben Ellencweig, senior partner at McKinsey & Company, on how artificial intelligence will usher in what every generation wants: a true “golden age” of travel.