Travel Technology

Innovation continues to drive the travel industry forward. By bringing blockchain technology to the hotel booking space, a recently launched startup is adding a new dimension to the booking process and changing the way the hospitality and event industries interact with their customers.

Even after the pandemic decimated the hotel industry, operators are still shy about adopting new technologies — and they’re inevitably losing precious dollars because of it.

Sustainability has become a priority for today’s travelers, not only for consumers but also for business-to-business hotel customers. To overcome fears of greenwashing, hospitality companies need to demonstrate they’re making authentic and measurable efforts toward responsible business practices.

The new year will give no rest to a weary travel industry. After years of work to dig out of the hole the pandemic put us in, travel in 2023 may find that the hardest part still lies ahead. The groundwork for growth is in place but achieving success will be no simple task.

In this video from Skift Global Forum East, Skift shared findings from its recent trend report in partnership with Dubai’s Department of Economy and Tourism. The report explored the ambitious strategy Dubai has developed to become more livable, agile, and resilient in an effort to support lasting partnerships and sustainable economic and tourism investments.

In a series of on-stage conversations at Skift Global Forum East 2022, Skift took a closer look at how trends from throughout the global travel industry are converging in Dubai, unpacking the city’s unique position in a 21st Century tourism economy.

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In this video from Skift Global Forum East 2022, we hear from Jens Munch, co-founder and CEO of Pace Revenue, on why it’s so hard for travel companies to make the right dynamic pricing decisions and how artificial intelligence can eliminate those problems.

Hotels are investing heavily in guest-facing technology as consumers demand convenience, personalization, and frictionless experiences. A new handbook from LG Hospitality Solutions includes case studies, product solutions, and creative ideas to show how high-performing TV displays can enhance hotel efficiency and elevate the guest experience.

After the darkest two years in the history of the hotel industry, 2022 offered a chance to smile again. The party from pent-up demand can’t last forever, though. As revenue managers look ahead to 2023, it’s time to double down on digitalization efforts and rethink the approach to data analytics.