Travel Technology

Who traveled during the pandemic year? How did they book travel? Where did they stay? How did they get to their destinations? We answer these questions about U.S. travelers by analyzing our aggregated monthly travel tracker survey of 10,000 Americans.

Carbon reduction is gaining importance for stakeholder groups, and reporting is getting better amongst the largest hotel companies. Our analysis finds that Accor is the current leader in emissions reduction, but all companies have areas to improve.

The travel sector couldn't afford to lose money on efforts done merely to appear innovative for social media optics. So the companies and destinations rediscovered innovation's original spirit. They focused on lasting boosts to operational performance and traveler satisfaction.

Greece says it's all set to welcome tourists in May, as the EU has just unveiled a new Covid-19 pass for travelers. But will the fragmented bloc be able to agree on rights attached to the certificate in time to save the summer?

The pandemic has sped up airline testing of virtual reality, augmented reality, and other technologies to train workforces more cost-effectively. Expect a few travel companies to join KLM in having "extended reality" IT teams by 2025.

It's easy to feel jaded about data breaches given how often they happen. But it will raise eyebrows that hackers obtained data on loyalty flyers of Cathay Pacific, Finnair, Japan Airlines, Lufthansa, Malaysia Airlines, Singapore Airlines, United, and other carriers by exploiting a SITA tech system not used by most of them.

Amadeus's deal with International Airlines Group shows a path forward in the contentious contract disputes it has had with many airlines over distribution costs and methods. The technology giant's earnings report on Friday was broadly in line with expectations.

Even in the best of times, hitting the right notes can be tricky when launching marketing strategies, but Egypt’s latest tourism campaign seems far removed from reality.

IDeaS, which makes software to help hotel owners set their room rates, boosted its financial performance in 2020 without layoffs. But this year brings unique market conditions for its hotel customers. So a lot depends on the launch of its new service, Optix.

U.S. travel rate dipped to 21% in January, marking the second worst month since the pandemic started. But Americans are hopeful for a better 2021 ahead and travel companies need to be prepared.