"Software is eating the world." That's the catchphrase of Silicon Valley. It took time for "software" to dine on the hotel sector, but it's now devouring hospitality operations for breakfast.
In this video conversation from Skift Global Forum 2021, we hear from Carleigh Jaques, Senior VP, General Manager, Cybersource, a Visa Solution, about the changing nature of digital payments in the post-pandemic era.
In this video recording from Skift Global Forum, we hear from Jeanne Jones, vice president, community and customer marketing, Amperity, and Lisa Borromeo Checchio, chief marketing officer, Wyndham Hotels & Resorts, who discussed how data plays an integral role in building relationships with loyal members and new customers alike.
In this video recording from Skift Global Forum, we hear from Joseph Rajadurai, vice president & general manager, travel & hospitality, Cognizant, and George Turner, chief commercial and technology officer, IHG Hotels & Resorts, who discussed digital strategies that started in response to the pandemic and are now influencing the future of the travel industry.
In this video recording from Skift Global Forum, we hear from David Peller, managing director, AWS Travel & Hospitality, Amazon Web Services and Tom Kershaw, chief product & technology officer, Travelport, who discussed how digital transformation is impacting the customer travel experience and what brands must do to respond.
In this conversation from 2021's Skift Global Forum, Carolyn Kremins, president at Skift, speaks with Michael D. Brown, president and CEO, Travel + Leisure Co. and Jaqueline Gifford, editor in chief, Travel + Leisure, about the future of subscription travel.
It's never been easy for hoteliers to decide which tech investments to make. The pandemic has tightened budgets and workforces, making the choices even tougher.
The pandemic proved that digitized payment solutions are no longer a “nice-to-have” for travel and hospitality companies and the businesses they work with — they’re now a must. Thankfully, new digital payment solutions in the B2B space, many inspired by innovations in B2C payments, are now available, as the industry looks toward a post-pandemic landscape.