Travel Technology

Big Tech flies to the Code conference, and politicians flock to Davos. But travel tech professionals don't have their own premiere, invitation-only event. The next-best thing is a conference run by Thayer, an investment firm. Here's a briefing.

Frequent stays and in-person interactions have long been the standard building blocks for traditional loyalty programs. As travel experiences blend with the digital, contactless world, hotel brands must sharpen their abilities to gather first-party, personalized data from customers throughout the journey.

5G has the potential to significantly impact the air travel experience and enable numerous process improvements. Enhanced connectivity will benefit both travelers and employees by improving everything from passenger processing and security to baggage management and retail operations.

Future hotel guests arriving at their destinations may see reconfigurations to public spaces in response to apps that are changing the way customers interact with the property.

AWS and Skift’s 2021 Digital Transformation Report offers an important guide for the travel and hospitality industry as it embraces emerging digital realities and opportunities. This article takes a closer look at the report’s findings regarding strategies for digital transformation among travel companies in the Asia-Pacific region.

Hopper is the latest travel brand to try its hand at selling experiences. It's taking on a task that's harder to do well at scale than it might seem.

A million dollars isn't cool. You know what's cool? $1.3 billion in funding to date.

The consumer side of travel has recently seen a lot of change in financial technology, or "fintech." Adam Harris, the CEO of travel startup Cloudbeds, is wise to ask why there isn't more fintech for the operational side of travel.

Uber in recent years has been offloading operations in geographies where it can't compete. Its CEO Dara Khosrowshahi, who is an Expedia board member, knows that Expedia's Vrbo, too, can't launch a frontal assault against the larger Airbnb, but has to invest into its strength. That's worked to a degree.

The online retail explosion of the past year highlights just how crucial digital, streamlined solutions are to hospitality and travel businesses as they strive to stay ahead in a rapidly transforming landscape.