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A new research report analyzes the future of corporate travel and expense, and how generative AI is reshaping the experience.

For travel agencies to navigate the next evolution of business-to-business travel booking, they need a forward-thinking technology partner that knows how to balance digital innovation with human expertise — especially in an industry known for its resistance to change.

As meeting venues contend with rising costs, supply-chain issues, labor shortages, and other challenges, they should not lose sight of opportunities to increase efficiency through automated solutions and win more business by marketing efforts toward diversity, accessibility, and sustainability.

In this report, we explore how destination leaders can implement sustainable sourcing and procurement procedures in the tourism supply chain — a practice increasingly referred to as “local sourcing” — to support local communities, drive economic growth, and positively impact the planet.

In this video interview, Jason Perocho, vice president of product marketing at Amperity, discussed highlights from a new research report that explores how generative AI can help travel and hospitality companies put their customer data to its highest and best use, enabling them to earn loyalty in the new era of travel.

In this video from Skift Global Forum East 2023, Chris Hartley highlights GHA's record-breaking year, shedding light on the evolving landscape of the hospitality industry, especially in the context of loyalty programs and the diverse recovery patterns of global travel markets post-pandemic.

In this video from the Skift Global Forum East 2023, Tracy Lanza from Red Sea Global highlights how ambitious tourism development can blend luxury with regenerative practices, showcasing the potential for large-scale developments to not only coexist with but actively improve environments.

There are a lot of reasons for optimism looking ahead to 2024, including an increase in international travel and an easing labor shortage. The challenge for hoteliers will be to keep the momentum building, especially if construction continues to move slowly and consumer spending habits start to cool.

Travel marketing is getting infinitely more complex as brands try and stay top of mind. Loyalty programs focused on lifestyle are becoming more common, which require an intimate understanding of individual customers.

In today’s increasingly competitive branded residential market, Accor is banking on the idea that investment partners and home buyers want to align with hotel brands that offer turnkey support at every phase, from planning and design to sales and operations.

With travel demand holding steady into the new year, Global Hotel Alliance’s new member survey uncovers the most popular destinations for 2024, the factors motivating travelers to visit them, and the hotel loyalty benefits they value most.

Ground and sea transportation is a highly valuable yet largely under-the-radar segment of the travel industry. It represents a major market opportunity, yet it still needs to undergo widespread digital transformation to reach its full potential.