Travel Technology

A new research report shows how travel brands can build a customer data strategy that ensures they’ve identified the right customers and are collecting the right data, managing it in the right way, and activating it at the right time — with the speed and agility they need to provide real-time, personalized customer experiences increasingly in demand from today’s travelers.

Investment firm 777 Partners hasn't only bought 68 Boeing 737 Max jets for its budget airlines. It has also been rolling up software vendors, competing with other airline tech providers.

A corporate travel rebound is in the offing, says new data from tech firm Sabre. Bill Gates may have to eat his words, given his dire 2020 prediction about business travel.

Hotels are looking to upgrade the tech that guests use to order and pay for food. Toast's move into the market takes advantage of a surge in hotel spending on cloud-based systems, a key ingredient for upselling travelers.

In this video from Skift Loyalty Summit, we hear from Frederic Lalonde, CEO and co-founder at Hopper, and Matt Knise, managing vice president of U.S. Card at Capital One, about how the two companies are working together to enable a smarter travel booking and loyalty experience for customers.

Some recent efforts by businesses to go public via mergers with blank check companies have stalled or fizzled. But it's a vote of confidence in Mondee that Travelport's financial sponsors, Elliott Management and Siris Capital, are reportedly putting up money to support the travel tech company in going public.

Accor is facing off against tech companies Amadeus and Sabre in sales of software to hotels. Watch this space.

The future of selling flights won't look exactly like this. But Ricardo Pilon's ideas are helpfully provocative and may help the industry innovate.

What's getting called the metaverse today is a joke. But marketers are right to run tests. The key thing to learn is how people will express their identities and status via avatars in virtual games. Future branding depends on that knowledge.

Europe's largest tour operator is hiring for tech jobs at a torrid pace. This vertically integrated company is also spreading its wings horizontally by expanding its business-to-business services, such as airport and cruise transfers.