Business travel spending is unlikely to reach 2019 levels in the near future as corporations are implementing stringent travel policies and the availability of video conferencing options is expected to displace a share of business traffic.
Travel executives can create an actionable AI roadmap for 2023 by understanding how the technology works, its varying practical applications, and how it will affect their organizations on a broader scale.
With a growing share of hotel bookings made online, many hoteliers are reliant on third-party travel websites for booking volumes, and global visibility. Booking engines, website builders, and direct-booking tools can help these hotels find a better balance between first- and third-party bookings.
Travel technology company Travelport revealed on Friday it had received a $200 million investment from its owners, Siris Capital Group and Elliott Management. Based in Langley, UK, the privately held…
As the demand for travel keeps growing, consumers expect more from loyalty programs. To help providers increase cardholders’ engagement, iSeatz has released the new “State of Loyalty: 2023 Credit Card Rewards Report,” uncovering point-redemption strategies, trends, and gaps in the North American travel loyalty space.
As announcements have been made around ChatGPT and consumer-facing travel booking tech, other companies have been quietly working away on business-to-business generative AI products. There's more to come, no doubt.
If you’re in charge of your company’s loyalty program, your role has never been more important. As consumers continue to grapple with inflation, a new report from IAG Loyalty shows how programs can be the pathway to more meaningful customer relationships.
It is mind boggling to think about how needlessly difficult hoteliers' jobs can be because of old technology. The hotel industry is definitely late to make an upgrade, but better late than never.