Travel Technology

The 2021 Digital Transformation Report shines a light on the travel industry’s post-pandemic shift towards a digital future. In this article, we offer a sneak peek into 10 insights pulled from the report’s findings on the latest digital transformation strategies among travel business leaders worldwide.

In this recent webinar, Amperity, Amadeus and Microsoft explored how travel brands can use customer data from all sources — not just rewards or loyalty — to differentiate, retain, and energize their customer base through positive, immersive digital experiences.

Hotel management platforms are a popular acquisition target this year. A property owner like MCR can add even more on-the-ground experience to make software efficient at a time when maximizing labor potential is a must due to shortages.

The Spanish flag carrier is overhauling its distribution process and plans to introduce new products in 2022. Its story provides insight into a flurry of announcements by other carriers aiming to make similar moves.

The recent TripActions and Skift report, The State of Corporate Travel and Expense 2022, examined how the sector is rethinking its future. This article explores survey data from that report in more detail, focusing on Germany and the UK to uncover how business travelers and organizations in these markets are navigating the current corporate travel landscape.

All airlines need to strike a balance between direct and third-party sales online. The PROS acquisition of fast-growing tech vendor EveryMundo highlights the opportunity to change the mix.

Riding the hot vacation rental market, TurnKey Vacation Rentals did well for its investors — especially if the Vacasa stock price holds up in its pending public market debut.

Traveler sentiment has fundamentally changed following the pandemic, and the industry needs to stay in sync with these shifts. Travel companies with a digital-first mindset are best placed to recognize, address, and profit from the opportunities emerging from whatever the new normal turns out to be.

In this video conversation from the 2021 Skift Aviation Forum, we hear from Alex Mans, founder and CEO of FLYR Labs, and Dan Marcec, research editor at SkiftX, on how artificial intelligence and deep learning tech can give travel businesses crucial data insights to help make smarter and more profitable decisions.

In this video conversation from the 2021 Skift Aviation Forum, we hear from Dakota Smith, Chief Strategy Officer, Hopper Cloud, about how the company’s expanding suite of flexible trip protection products offers consumers added peace of mind plus new revenue opportunities for the aviation sector.