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In order to meet new consumer expectations, travel loyalty programs must evolve with a new value proposition built around the booking experience, sustainability, personalization, and payment technology. iSeatz’s new report explores this “Tipping Point for Travel Loyalty in 2023” to help loyalty providers uncover new revenue opportunities.

Understanding the true value of loyalty in today’s hospitality landscape How smaller brands and hotel groups can ramp up sales, marketing, and distribution to compete with larger chains How joining…

In this video from Skift Megatrends 2023, we hear from Kash Miah, vice president of marketing at CrowdRiff, on what makes short-form video content so appealing to destination marketing organizations (DMOs) and why it has become such a dominant format, particularly for destination storytelling.

Integrating wellness into hospitality is nothing new, but doing it in a holistic way that factors in broader sustainability goals and aligns with community values points to a new way forward.

As more and more travelers turn to short-form content for trip discovery and inspiration, the stage is set for destination marketing organizations (DMOs) to fully embrace this popular format as the most effective way to engage with today’s audiences.

2023 will be the year of AI. To realize its full potential, travel companies need to rethink their entire philosophies around data, analytics, and decision-making.

Whatever you call it — travel insurance, fintech, trip protection, peace of mind — the past several years have shown travelers the importance of having a safety net. That shift has led to new opportunities for travel brands to use insurance products to improve their technology, increase loyalty, build lifetime customer value, and drive revenue.

​​As the luxury travel landscape becomes increasingly competitive, destinations are thinking more strategically about how they can showcase the diversity of their nature-based and cultural offerings. For Abu Dhabi, this means spotlighting Saadiyat Island, a vibrant leisure, residential, business, and cultural hub.

Flexibility and unique experiences are driving renewed interest in timeshares, particularly among millennial and Gen X owners. So, what’s the appeal? It’s about being a member of a vacation club with exclusive perks rather than an owner of a specific property for the same week year after year.

As consumer content preferences shift increasingly toward short-form video on social media channels, travel brands — which often have rich, visually compelling content to leverage — have an opportunity to showcase their key messages in new, creative, and hyper-relevant ways.

Innovation continues to drive the travel industry forward. By bringing blockchain technology to the hotel booking space, a recently launched startup is adding a new dimension to the booking process and changing the way the hospitality and event industries interact with their customers.

Sustainability has become a priority for today’s travelers, not only for consumers but also for business-to-business hotel customers. To overcome fears of greenwashing, hospitality companies need to demonstrate they’re making authentic and measurable efforts toward responsible business practices.