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We surveyed 200 travel industry professionals to better understand their view on AI tools.

As travelers seek better shopping and booking experiences, travel companies must transform both the technology powering their retailing systems and the organizational culture behind them. Recent milestones within Sabre’s Beyond NDC program demonstrate how the company is advancing new retailing opportunities across the entire travel value chain.

Reports of corporate travel’s demise turned out to be greatly exaggerated, but companies aren’t spending as freely as they did pre-pandemic. As CFOs increasingly have a say in employee travel — and the need to balance expenses with duty of care rises — all-in-one travel and expense solutions are taking on a growing importance.

In a recent webinar, FLYR Labs and Avianca joined Skift to discuss how airline business models are evolving to keep pace with traveler expectations. With pressure to adapt to today’s real-world challenges, AI is enabling a step change in airline commercial performance and customer experience.

As guest expectations evolve with a renewed appetite for meaningful experiences, traditional loyalty programs are no longer cutting it. Jumeirah Group is rising to the occasion with Jumeirah One, its loyalty program that offers bespoke, unforgettable moments and strikes an emotional chord with members.

Changing travel patterns offer new opportunities to capture demand, but destinations need to adapt their marketing accordingly. With Abu Dhabi’s new ‘One Summer Isn’t Enough’ campaign, the destination is transforming the UAE’s largest emirate into a year-round destination.

Today’s marketing-savvy travelers know greenwashing when they see it. To help them make authentically sustainable choices, hotel brands need to champion and promote hotels in their portfolios that meet the highest international standards for sustainability initiatives.

Business travel is back, but managing costs is more and more challenging. As companies work to balance the need to get to in-person meetings with the objective of reducing overhead, a new report from Uber for Business offers a pathway to success.

After years of uncertainty and disruption, travelers are craving peace of mind, flexibility, and exclusive perks. By addressing these customer experience needs, the shared vacation ownership sector is building brand credibility, driving loyalty, and setting the stage for a new era of growth.

A new e-book from Uber for Business outlines several key ways that companies can chart a path toward measuring responsible and sustainable corporate travel, while continuing to reap the indispensable benefits of meetings, events, team gatherings, and more.

Travel executives can create an actionable AI roadmap for 2023 by understanding how the technology works, its varying practical applications, and how it will affect their organizations on a broader scale.

In this video from Skift Future of Lodging Forum 2023, we hear from hospitality leaders at Sojern and Marriott International about what hotel marketers should be thinking — and doing next — in order to develop first-party data, understand guests on a one-to-one basis, and increase profitability.