Hotel News

Hyatt didn't say if AI tools would be used to replace the employees, but hotels are increasingly turning to AI to handle customer service and back-office tasks.

BWH Hotels, the folks who run Best Western and 17 other brands, added nearly 100 hotels in the first half of 2025. CEO Larry Cuculic argues that not being a public company gives the group an edge.

In Coronado, California, the Hotel del Coronado announced the completion of the revitalization of its iconic Victorian building, the final milestone in Blackstone Real Estate's more than $550 million restoration plan to enhance the hotel.

Luxury hotels are using dinner parties to build loyalty among high-spending guests. The ROI looks a little ugly at first, but they're a long-term bet.

Hyatt’s evolving brand portfolio reflects a strategic push to capture every traveler type, blending upscale heritage with nimble, select-service offerings built for scale, local relevance, and global reach.

There's been a battle between online travel companies and hotels for decades. There will be no truce in the age of AI.

The boutique hotel that figured out how to make tiny rooms feel luxurious is about to find out if corporate ownership kills cool. CitizenM's CEO Lennert De Jong believes Marriott's approach to tech and service are very promising.

Hotel executives agreed that the global luxury market is increasingly defined by travelers once overlooked by Western strategies.

Premier Inn says it's outperforming rivals in a soft UK market, but it's doing so by squeezing more value from fewer guests, not a rebound in demand.

Hyatt Hotels Corporation announced the completed acquisition of Playa Hotels & Resorts, and more hotel development news.