Spencer Lee

Behind Airbnb’s Complicated Campaign to Win Trust

In the wake of recent bad publicity and plans to go public in 2020, Airbnb has no choice but to take concerns among users and neighbors seriously. Its recent steps are a good start, but shouldn't these have been a part of the strategy to begin with?

Sabre Plays Hardball With Finnair and 5 Other Top Aviation Stories This Week

This week, Sabre stopping selling Finnair tickets as talks over a new contract broke down while European airlines will most likely have to pay a new EU tax on jet fuel. Meanwhile, India is so desperate to sell its national airline, it has agreed to take over $7 billion in debt to make Air India seem more attractive to a buyer.

Oyo’s Growing Losses and 7 Other Top Hospitality Stories This Week

This week in hospitality, Oyo Hotels and Homes disclosed bigger financial losses, mostly from China, as it continues its expansion. Meanwhile, Marriott is working to revitalize its W brand, and Selina hotels are moving fast to take on WeWork in South and Latin America.