Accor Doubled Size of Its Software Business D-Edge During Pandemic
Accor is facing off against tech companies Amadeus and Sabre in sales of software to hotels. Watch this space.
Sean O’Neill is Skift’s Senior Hospitality Editor. Sean’s forte is reporting, and he’s broken multiple hotel industry scoops. He has also conducted 1:1 interviews on stage with the CEOs of Marriott, Hilton, IHG, Hyatt, and Wyndham.
South Carolina Hotel to Offer Case Study for Hiring Workers With Disabilities
Many travel companies want to foster a workforce where everyone, regardless of circumstances, can thrive. But many companies wonder how to go about doing this. The example of The Shepherd Hotel in Clemson, South Carolina, suggests one path.
OTA Insight Buys Kriya as Hotel Owners Seek Data Analytics
This deal reflects a broader trend of hotel operators and owners seeking tools to analyze their data. The old way of using a mess of spreadsheets became unmanageable during the labor crunch.
IHG Rolls Out Sweeping Loyalty Overhaul Across 17 Hotel Brands
IHG is the latest travel company to revamp its loyalty program for a post-pandemic return of visitors, changes that, for one, tame owner labor costs.
Fintech to Help Smaller Hotel Brands Like Selina Launch Rewards Cards
Selina's launch of a loyalty card will be eyed by other emerging brands in travel lodging. Its choices in marketing the card to early-career travelers will be watched by all hoteliers coveting that segment.
Startups Are Turning Hotels and Rentals Into Shops for Retail Goods
Weirdly, airlines are the upselling masters. But spacious hotels and short-term rentals have much more to cross-sell to travelers than any flying tin cans have. Calling all consumer brands and local artisans: Here's the new "product placement."
Why Private Equity Firm Certares Is Dabbling in Travel Venture Investing
Chantal Noble Haldorsen appears to be one of the rising stars of travel tech investing. Savvy entrepreneurs will note her insights.
Air France-KLM Hits Turbulence in Its Breakaway Distribution Effort
After years of hype, Air France-KLM finally plans to take stronger measures to prompt corporate travel agencies to adopt next-generation methods of processing bookings. Yet its serial delays underscore how hard it is to make industry changes.
Groups360 Raises $35 Million for Meeting Planning: Travel Startup Funding This Week
This week, travel startups Groups360 and Amenitiz announced more than $65 million in funding.
Could Airlines Sell Travel Better by Offering Playlists of Recommendations?
The future of selling flights won't look exactly like this. But Ricardo Pilon's ideas are helpfully provocative and may help the industry innovate.