Sean O'Neill

Well-done short-form videos create a feeling of authenticity. No wonder savvy independent hotel brands are using the social media app TikTok to offer casual, energizing peeks at their properties.

Independent hoteliers don't have a level playing field with the big brands when it comes to attracting direct bookings. But a savvy use of social media can improve things a lot.

A mobile tipping solution is a trend we welcome. Who carries small amounts of cash anymore? Plus, news in hotel deals and development worldwide.

Jumeirah Group CEO José Silva said in a company email he would step down. Thomas Meier, named chief operating officer last year, will be interim CEO, as Hotelier Middle East…

For centuries, Japan has offered ryokans, which are minimalist guest houses typically located near onsen, or natural hot springs used for bathing. Hyatt Hotels said Wednesday that it planned to…

Ennismore is one of the hottest hospitality groups in the world, and founder and co-CEO Sharan Pasricha anticipates coworking, food-and-beverage, and lifestyle lodging as a way for real estate partners to diversify their revenues.

The emotional button that trip-planning pushes the most in the post-pandemic era is anxiety. Booking Holdings is looking to assuage trip worries with products and services it is ramping up.

It's unexpected that Flyr would go after the hospitality business, given that it still has a lot of airlines yet to win over to its revenue management services. But this acquisition is a sign of how all verticals in travel will be impacted by techniques for running operations based on data science.

Few people have the pulse of U.S. hotel dealmaking as does Kevin Davis of the advisory service JLL. So it's striking that he sees growing investor interest in hotels with limited amenities and staff.

Accor shares details on its growth plans in Australia and India, California sees a cooling in hotel deals, and other news worldwide in hotel development.